Legal notice :

Alciom is a french SAS
Head Office : 3 rue des Vignes – 78220 Viroflay – France
Share capital : 15000 €

  • Email :
  • Phone : +33 1 4709 3051
  • Legal registration : R.C.S. Versailles 449 221 613 00036
  • VAT registration : FR 07 449 221 613
  • Director : Thomas Demarne
  • Hosting : AMEN SASU, 12-14, Rond Point des Champs Elysées 75008 Paris
  • Web agency : Agence de communication Serious Team 360°, Yvelines 78


1. What personal data is processed?

We use Matomo Analytics, which is an open source web analytics platform, for statistical analysis purposes only for our website. A web analytics platform is used by a website owner to measure, collect, analyze and report visitor data for the purpose of understanding and optimizing their website. If you want to see what Matomo looks like, you can access a demo version at:

In order to provide you with the best possible experience on our websites, we need to collect and process certain information:

  • Contact us by email – for example, when you ask for help, send us questions or comments, or report a problem, we will collect your name, email address, message, etc. We use this data only to answer the questions we receive.

The personal data concerning you collected and processed are mainly, depending on the Site services used, your choices and the settings of your terminal (in particular with regard to cookies and other tracers): your name, first name, title, email address, postal address, telephone number, your connection logs (hereinafter the “Data”).

We can allow you to share information relating to our Services on the Internet sites (in their fixed or mobile version, including the corresponding applications) of social networks (Facebook, Twitter, etc.), in particular through the buttons sharing. We remind you that access to these Social Networks requires your acceptance of their contractual conditions including provisions relating to the Regulations on Personal Data for the processing carried out by them, regardless of our pages on said Social Networks.

To find out more about the protection of your Personal Data when browsing these Social Networks, we invite you to consult their respective privacy policies.

2. How do we collect your personal data?

These Data are collected on the basis of your consent.

3. Why do we collect your personal data?

Thus, your Data is collected in order to :

  • Send you information about our offers, news and events (newsletters, alerts), in particular by means of campaigns on social networks;
  • Perform statistics and audience measurements.

Data essential to ALCIOM to fulfill the purposes described above.

4. Who do we pass on your personal data to?

Your Data is processed by ALCIOM. They will not be transferred or made accessible to any third party, except for any ALCIOM subcontractors for exclusively technical and logistical reasons (site hosting and maintenance providers, database management providers) and any restructuring. of our company, including total or partial disposal of assets, merger, absorption, acquisition, demerger and more generally any reorganization operation.

Your Data may be used for the purposes of managing and optimizing customer relations as well as, unless you object to it, for the purposes of sending information on ALCIOM’s offers and news, in particular by means of advertising campaigns. on social networks. Social network companies and emailing router providers may therefore be recipients of your Data.

5. What are your rights?

In accordance with the regulations in force, you have the right to access and rectify your Data, as well as the right to request its erasure, to oppose their processing and to obtain its limitation or portability as far as applicable.

You can also object to your Data being used for the purposes of drawing up your customer profile; in this case you will no longer be able to benefit from personalized offers or services.

These rights can be exercised directly with ALCIOM by e-mail at You may be asked to provide proof of identity.

In addition, you can at any time ask to no longer receive our communications relating to our offers, news and events by using the hypertext link provided for this purpose in each email we send you. You can also reach us by phone on +33 (0)1 47 09 30 51.

6. How long do we keep your personal data?

Data relating to your subscription to our newsletters / mailing will be kept by ALCIOM for a period not exceeding the applicable legal limitation periods, i.e. 5 years from the end of the contractual relationship or the inactivity of your user account.

Data used for sending communications relating to offers, news and events offered by ALCIOM will be kept for a period of three years from their collection or from your last contact with ALCIOM. At the end of this period, ALCIOM may contact you again to find out if you wish to continue to receive our communications relating to our offers, news and events. Your Data will also be destroyed as soon as possible from your unsubscribe request.

Finally, the connection logs collected, subject to your agreement, in the context of cookies and other tracers set up on our Site, will be kept in accordance with applicable regulations for a period not exceeding thirteen (13) months. For more details, We use cookies for statistical analysis.

7. Contact details of the Data Protection Officer (DPO) and right to lodge a complaint

For any questions related to the collection and processing of your Data by ALCIOM, you can contact the ALCIOM data protection officer by email.

In accordance with the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, you have a general right of access, rectification and deletion of your personal data, concerning you, which were collected for the use of the services offered by the site. You can exercise your right by sending us a request to that effect using the contact form.

In accordance with legal provisions, the Company’s customer database is in the process of being declared to the CNIL, the Commission Nationale de l’Informatique et des Libertés, 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07, of any complaint relating to the way ALCIOM collects and processes your Data.

8. Disable Matomo Analytics tracking

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.


We do not use cookies on our website.